![]() ![]() Good things about it: the by-pass tray, the optional 500 sheet paper tray and print quality. That would be a nice option for HP to add! Instead of using up expensive color toner. Even when the black is low, it gives you an option colors to make black or not. FYI: I do have another brand of printer and it doesn't use up the color. ![]() This HP printer (and my previous printer) uses up the color toner when you have all the color printing turned off in the printer settings and software settings. Somebody else mentioned that scans from the feeder are not straight. Why it does this is when it isn't being used? Couldn't tell you, makes no sense to me. I did talk to a tech about that and he said it does that to check the toner cartridges. Shut it down, restart, resubmit your printout and then it prints. Other times it has printing problems: send something to it to print and it just stays in the queue. It has had intermittent problems, mostly with scanning: can't connect, used by another, won't work through my accounting software. ![]() The new one was never quite right either. Overall is was almost a month of time spent with tech support to get to this point. So I spent another day or so waiting for someone to call me to arrange a replacement. When the tech got here, he said it was so messed up he recommended a replacement. Fortunately, I had another, low volume printer to use. I am a business and no printer is a big problem (other business owners can relate). ![]() After a couple weeks of this, they finally decided to send out a person. I went through that cycle few times, all the time it continued to get worse. They would try/change something and call back 2-4 days later. At about 3 months, I started having issues with it. Dissappointing This is the worst HP printer (or product, for that matter). ![]()
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